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Project / Program Management
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West Indies Management brings in-depth expertise and a holistic
approach to Project and Program Management.
West Indies Management can provide all or any combination of
the services listed below, either in fulfilling the role, training,
mentoring, consulting or just in the establishment of these
expertises within the customer's organization.
Transformation
Management
Program Management
Project Management
Risk Management
Governance/Steering
Project/Program Management Office (PMO)
Project/Program Support Office (PSO)
Project/Program Management (PPM) Center Of
Excellence
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- Knowledge Management
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Knowledge exists in many levels within any organization. West Indies
Management brings expertise in various aspects of Knowledge Management.
Knowledge Capture, Transfer, Re-use, Data Mining, Document Management,
Content Management, Customer Relationship Management, Skills
Management....these all impact on finding, using, and not losing the
knowledge that enables the customer organization to deliver and
develop. West Indies Management can provide guidance, validation and
vision to Knowledge Management solutions and of course, can ensure the
delivery of implementation.
Knowledge Transfer Management
Document Management
Content Management
Customer Relationship Management
Skills Management
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- Process
Management
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From simple process mapping to complex process re-engineering,
to cutting edge Business Process Management solutions, West Indies
Management can help ensure the job is done right.
Any moderate to large changes to an organization or it's tools
& technologies should flag a serious investigation of the processes
impacted. Large scale transformation gives the ability to move from
current processes to World Class models that are proven to provide World
Class results.
West Indies Management and Holistic Business Services can bring
any level of process management into reality.
Process Mapping & Modeling
Business Process Reengineering
Business Process Management
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Infrastructure Implementations
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West Indies Management has vast experience in implementing
Information & Communication Technology infrastructures all over the
world...including some of the largest Data Centers in the world.
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In-depth understanding of the way vendors supply large
contracts and complex requirements allows West Indies Management to
effectively coordinate and manage third party procurement and
deployment.
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West Indies Management and our partners can also provide
outsourcing of some or all of a customer's infrastructure and support
(technical, test, training, business continuity, etc.), if appropriate.
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Procurement
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Management
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Outsourcing
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Organizational Services
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Infrastructure, Tools, Technologies....they don't care about
change. The people in a customer's organization do. Ensuring the
right combination of skills and motivations and talents is the
biggest challenge of any change program. Building the right culture
is a challenge that requires art, not science.
West Indies Management and our partners have a diverse
portfolio of expertise and resources and resourcing capabilities, to
assist in transitioning organizations, through resourcing, learning
& development, knowledge transfer management, and alignment of
rewards, incentives and measures.
Resourcing
Learning & Development
Soft Skills Training
Training Processes & Tools
e-Learning
Compliance Training
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ISO (International Standards Organization)
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CMM/CMMI (Capability Maturity Model/Integration)
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Environmental Health & Safety
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- e-Government Center of Excellence
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West Indies Management can assist in setting up Project and
Program Management (PPM) Centers of Excellence within Government
Ministries and/or Departments.
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These Centers of Excellence act as internal consultancies,
mentoring Project and Program Management staff; providing consistency in
reporting, methods and interdependency validation; providing expertise
and project/program governance, steering and risk management.
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The Centers of Excellence also help bring the latest
technologies and methods from the business sector into Government, as
well as ensuring any gaps in expertise internally can be quickly
bridged.
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West Indies Management brings experience with e-Government
implementations in multiple countries and in- depth knowledge and
understanding of the European Union Lisbon accords, i2010, and relevant
tools & technologies.
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